PAYMENT
We accept Visa and Mastercard as well as Paypal. New Zealand and Australian customers may also pay using Bank Transfer
SHIPPING
How much does shipping cost?
The shipping cost is calculated at checkout based on your location and the weight of the product purchased.
How will my order be sent?
We typically use couriers for shipping. However, for small prints, we may opt to use a mailbox delivery service.
Can I track my order?
Absolutely, we'll notify you once your order has been handed over to the courier. Additionally, we'll provide a tracking number so you can easily monitor the status and location of your package throughout the delivery process.
How long will my order take to arrive?
New Zealand
If you are based in New Zealand, you can expect delivery within 5-7 working days.
Australia
If you are based in Australia, delivery can take between 5-9 working days.
Can I pick up my order?
No, we do not have a physical store
Does you ship to PO Boxes?
No, sorry.
My order has not arrived. What do I do?
Get in contact with us via email at support@digitalferno.com
Do you provide shipping world wide?
No, but check back soon!
RETURNS
We stand behind the quality of our wall art and are confident that it will exceed your expectations. However, in the rare instance that it doesn't quite resonate with you or isn't the perfect fit for your space, we are pleased to offer an exchange, credit, or refund.
To initiate a return, simply ensure that the print is in its original condition and packaging, and return it to us within 14 days from the date of receipt. To be eligible for a return, your item must be unworn, unused, with tags, and accompanied by the receipt or proof of purchase.
Please contact us at returns@digitalferno.com with your order number to receive return instructions.
Your satisfaction is our priority, and we are committed to ensuring that you are completely happy with your purchase!
PRINT OPTIONS
If you have a specific size or print option in mind that you haven't seen here but is available elsewhere, please get in touch with us. We may be able to accommodate your request! Reach out to us at support@digitalferno.com and our team will get back to you ASAP!
F.A.Q
Discover answers to commonly asked questions and more detailed information by visiting our FAQ section using the provided link.
CLICK HERE
CONTACT
To get in contact with us simply click here or email us at support@digitalferno.com
We aim to get back to you within 24 hours!